Job Description Discover the World of Artisanal Italian Chocolate: Internship Opportunity! Welcome to our charming B&B, where the air is filled with the delightful aroma of handcrafted chocolates. Tucked away within our quaint establishment lies a small, but bustling, chocolate factory. With glowing reviews and guests arriving from all corners of the globe, we take pride in curating an authentic Sicilian experience. If you enjoy connecting with people and seeking new adventures, we invite you to join us as an intern, embarking on a journey of customer engagement. From heartwarming breakfast conversations to offering personalised recommendations in our chocolate store, your warm hospitality will leave a lasting impression on our guests. Picture yourself amidst the heart of our chocolate-making process, where bars are meticulously crafted, wrapped, and lovingly packaged. Youll also lend a hand with some housekeeping tasks, all while gaining invaluable experience in hospitality and customer management. Your enthusiasm and efficiency will be the driving force behind maintaining our exceptional sales and reviews. We eagerly welcome and embrace all your creative ideas. The internship awaits in August/September 2023, with a minimum duration of three months. Excited for this delectable opportunity? Kindly apply with your English CV and a Cover Letter to captivate us. Come be a part of our chocolate-filled adventure! Requirements Skills: •    Good communication skills (written and verbal) •    Interest to talk to our guests every morning •    A sense of customer relationship •    Good at organising and prioritising tasks •    Eager to support us with ideas to improve our efficiency •    Independent team player Qualifications: •    Ability to create appealing material for Social Media •    Basic experience in Social Media •    Interest and basic experience in Hospitality •    Sense of achievement and a sales-driven mindset •    Willing to work in a small business What you will be responsible for: •    Dealing with international hotel guests •    Communicating with our guests daily •    Ensuring customers satisfaction •    Reservations/assisting with reservations through various reservations online channels. •    Helping manage our chocolate store and the laboratory Benefits What we offer: •    Career development •    Live the Erasmus life on a beautiful island •    A truly Sicilian experience •    Combining work with pleasure, our store is located on a UNESCO heritage site •    Dynamic, friendly, and professional working environment As financial compensation, we participate in the Erasmus Internship Program. Requirements Skills: Good communication skills (written and verbal) Interest to talk to our guests every morning A sense of customer relationship Good at organization and prioritizing tasks Eager to support us with his/her ideas to improve our efficiency Independent and team player Qualifications: Creative writer, blog/ article writing Ability to create appealing material for Social Media Basic experience in Marketing Basic experience in Social Media Interest and basic experience in hospitality Sense of achievement and a sales-driven mindset Willing to work in a small business What you will be responsible for: Dealing with international hotel guests Communicate with our guests on a daily basis Make sure that everybody is satisfied with their stay Reservations - assisting with reservations through various reservations online channels. Help manage our chocolate store and the laboratory